Help for people with disabilities

Updated: 21 Sep 2018
If you or someone you live with has a disability, there are some sections of this site which will be of particular interest to you. Click on the links below for more information. We have a range of services and publications specifically designed to be of help to people with a disability.
If you need help using this website please visit our accessibility page

Housing services

Adaptations (making alterations to your home)

If you, or someone living with you in your property, has a disability, an adaptation may help you to live more comfortably in your home.

Disabled Facilities Grant

This section gives information on how to get a grant to help adapt your home to suit your needs.

Supporting People

The Supporting People Programme helps people to live independently. The links below provides more information and advice on the services offered.

Help with energy costs

If you have a disability, health or medical problems you may get some assistance from your energy providers. For further information visit our section on:

General housing advice

Applying for a home

Buying a home

Renting a home

Housing Benefit

Local Housing Allowance

Useful resources

Disability Forum

The Disability Forum was set up by the Northern Ireland Housing Executive (NIHE) and Disability Action in June 2011.  The Forum provides user representation covering visual, hearing, physical, learning, hidden, mental health and multiple disabilities and focuses specifically on the housing issues which affect people with disabilities.



Other sections of this site

  • Language - information on the various ways we can help you talk to us
  • Feedback - contact us
You can also contact us at or call us on 028 9024 0588 or 03448 920 900.

Next Generation Text (formerly Text Relay)

The NGT Service works in a similar way to Text Relay and calls can be made in the same way as before using the same textphone or telephone. It is a two way service, which can be actively employed by both callers and staff. NGT allows people who are deaf or hearing impaired to use a textphone to access any services that are available on standard telephone systems.
A highly trained Text Relay operator provides a communicative link between the textphone user (who is deaf) and the hearing person. The service is discreet, confidential and convenient. If you are deaf, all you need is a textphone, which is a specially adapted telephone with a keyboard.
  • General enquiries 18001 03448 920 900
  • Repairs 18001 03448 920 901
  • Housing Benefit 18001 03448 920 902