How we allocate homes to people
Updated: 23 May 2018
Usually each house will be offered to the relevant applicant with the highest points. Where points are equal, the date on which the application is received will decide the order in which applicants are offered accommodation.
In some areas there are blocks of flats that will not be allocated to anyone under 35 years old. This decision is made under the rules of the Selection Scheme.
Further information on this can be obtained from your local district office or housing association.
- Download How we allocate accommodation ( 248 KB) leaflet
Landlords may disqualify certain applicants from being housed. This can apply, for example, in cases where the applicant has:
- rent arrears
- abandoned a previous tenancy
- illegally occupied a dwelling
- been involved in serious anti-social behaviour
You will be entitled to a maximum of three reasonable offers. If you refuse three reasonable offers you may not receive any further offers for a period of one year.
Alternatively, in some circumstances you may have your points reduced but still be considered for accommodation.
You are responsible for the accuracy of all information given on your application form and during your assessment telephone interview / visit. You must also tell the landlord dealing with your application of every change of circumstances which may affect your application.
If you are allocated a home on the basis of false or incorrect information your tenancy may be terminated.
You will be asked in writing each year whether you still need accommodation. If you don’t reply, you may be removed from the waiting list. If you deliberately worsen your circumstances in order to gain a higher ranking on the waiting list you may have the advantage of any additional points entitlement withheld for a period of two years.